Shipping & Returns

Please read our Shipping and Guarantee policy before making any purchases.

PAYMENT

Sales tax will be applied to sales within Florida. We can hold coral up to 10 days and fish up to 5 days after payment has been made.

LIVESTOCK SHIPPING

  • All livestock are shipped by UPS Next Day Air Monday to Thursday and usually arrive by 12pm the next day.
  • If you would like for shipping on Friday for a Saturday delivery, there will be an additional $15 charge.
  • When placing the order, please be sure to select which day you would like for us to ship your livestock. Please select the ship date not the delivery date.
  • All livestock will be expertly packaged and cared for in an insulated foam box with Ice or Heat packs depending on the weather to protect them from any harm so they can arrive healthy to your door. Fish packaging will be filled with oxygen.
  • Florida Residents pay $40 flat rate shipping.
  • Contiguous U.S. pay $60 flat rate shipping.
  • FREE Shipping on Livestock Orders over $500.
  • Free local pick up is available, please select which date when ordering you would like to pickup your coral, orders must be picked up within 10 days.
  • Shipping within Contiguous US only, no Hawaii, Alaska, or international shipping available.

LIVESTOCK ARRIVAL GUARANTEE

We expertly package all livestock in an insulated foam box with Ice or Heat packs depending on the weather to protect them from any harm so they can arrive healthy to your door. In the unlikely event of DOA(Dead on Arrival), please contact us within 2 hours of delivery. Carefully inspect the package and send 2 clear pictures of the dead coral via message or email. Please do not throw away the deceased coral without Lush Corals authorization; doing so will void the guarantee. After approving the DOA, a store credit (not including shipping cost) will be issued for future purchases. First attempt has to be met in order to qualify for our coral arrival guarantee. Sorry we can not be held responsible of any shipping carriers delay due to weather or mechanical events that it's out of our control. 

ACCURACY OF INFORMATION

At Lush Corals Aquatics, the livestock division of Lush Corals, we strive to keep all information on our website accurate, complete, and current. However, despite our best efforts, some content may occasionally be incorrect, outdated, or incomplete. We make no guarantees regarding the accuracy, completeness, or timeliness of any information presented. Product availability, attributes, and pricing may vary from what is listed. We reserve the right to change product details, pricing, and availability without notice.  Email order confirmations are sent as a standard practice but do not signify acceptance of your order or a binding agreement to sell. We reserve the right to limit order quantities, refuse service, and require verification before accepting or shipping any order.

RETURN POLICY

Livestock sales are final except for the Arrival Guarantee above.